Human-centred design training
Queensland Government offers online and in-person Human-centred design (HCD) training.
Online learning
Complete these online learning modules for a quick introduction to HCD.
- What is HCD?
- A brief history of HCD
- Why do HCD?
- HCD in government
- The importance of empathy in HCD
- How do I get started with HCD?
Each module will take around five minutes to complete.
In person learning
Introduction to human-centred design workshop
The Introduction to human-centred design workshop is a free, in-person, one day workshop for Queensland Government employees, delivered by Queensland Government Customer and Digital Group.
The workshop is designed for beginners or people looking to refresh their skills and there are no pre-requisites for attending.
You’ll learn about the principles and practices of human-centred design and how they can be applied to government projects, and the different phases and tools used in the design process, such as conducting user research, creating personas, and building and testing prototypes. You’ll have the opportunity to put your learnings into practice and work in small groups to complete a mini design sprint.
Workshops are delivered monthly at a Brisbane CBD location.
You can attend the workshop as an individual, or if you have a group of people and access to a venue at your workplace, we can come to you and deliver a workshop for your team.
To register your interest in attending a workshop, please go to the event page on Humanitix.
Privacy statement
The Department of Transport and Main Roads collects personal information from you for the purpose of contacting you about training.
We will only use your information for this purpose. It will otherwise not be used or disclosed unless authorised or required by law.
Your personal information will be handled in accordance with the Information Privacy Act 2009.
Email hcd@chde.qld.gov.au for questions and feedback.