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Playbook help

Collaborating partners

An essential part of building digital capability is collaboration. This playbook was developed by the Digital Service Design Office (DSDO), part of the Digital Capability Unit at the Department of Transport and Main Roads (TMR), in collaboration with other TMR staff and industry.

Tamara Pearce (Manager, Digital Design), Michelle Gastaldin (Principal Advisor, Digital Design and playbook Product Manager) and Renee Kennedy (Advisor, Digital Design) would like to acknowledge the following collaborators and thank them for their input:

Transport and Main Roads teams

Customer Experience Branch

Land Transport, Safety and Regulation program delivery

TransLink Customer Insights

Accessible Transport Network

Queensland government teams

Design and Capability Team, Queensland Government Customer and Digital Group

Smart Service Queensland, Queensland Government Customer and Digital Group

Queensland Government user interface community of practice members

Industry partners

Industry partners were sourced through the Digital Capability Development Partnership Agreement.

View the agreement (Government employees only) (Opens in new window)

Share your feedback

Take our short feedback survey and tell us what you thought of this play, or report an issue.

This playbook is a beta product, your feedback helps us improve it for everyone.

Contact us

If you need advice, mentoring, or guidance on how to use the playbook, or you’d like to contribute to the playbook, you can contact us.

Last updated:
12 September 2023