Insurance claim checklist

If an incident occurs while driving a QFleet vehicle, please collect the following information before you leave the scene.

This information will be required to lodge an insurance claim (PDF, 135.8 KB) .

Your personal details

• Full name
• Licence number
• Phone number
• Agency name

Details of drivers involved

• Full name(s)
• Licence number
• Phone number(s)
• Address

Note: It is important to record the other driver’s street address (this is located on the back of the driver’s licence).

Information of vehicles involved

• Registration number
• Make and model, i.e. Toyota Corolla

Incident details

• Date
• Time
• Location
• What happened
• Damage to vehicles or property
• Provide images of the incident/property damage if available

Witness details (if available)

• Full name(s)
• Phone number(s)

Injury

If an injury has occurred, contact the police.

Police attendance details (if applicable)

• Name of officer(s)
• Police station
• Police report number